The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 321 |
| Atlanta, GA | 208 |
| Seattle, WA | 163 |
| Philadelphia, PA | 132 |
| Washington, D.C., DC | 118 |
| Sacramento, CA | 118 |
| Denver, CO | 115 |
| Charlotte, NC | 99 |
| San Francisco, CA | 81 |
| Miami, FL | 76 |
| Jacksonville, FL | 72 |
| Detroit, MI | 67 |
| Houston, TX | 65 |
| Orlando, FL | 63 |
| Minneapolis, MN | 58 |
| Oakland, CA | 54 |
| Portland, OR | 52 |
| Tampa, FL | 48 |
| Boston, MA | 46 |
| Indianapolis, IN | 44 |
| Pittsburgh, PA | 43 |
| Baltimore, MD | 41 |
| Brooklyn, NY | 36 |
| New York City, NY | 35 |
| Tacoma, WA | 34 |
| Nashville, TN | 33 |
| Roanoke, VA | 32 |
| Oklahoma City, OK | 31 |
| Albuquerque, NM | 29 |
| Phoenix, AZ | 29 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Farrah (@farcam88) reported @comcast I had to move in July. Turned equipment in and tried to pay off account was told I had to wait 2-3 weeks to receive the bill. I never got it. Tried to pay online it won't let me. You sent it to collections -34 pts. I need this rectified and removed from my credit asap.
- 𝚊𝚣𝚎𝚣𝚛𝚊 ✨ (@Azezra_) reported
Day 2 of addressing @Xfinity to fix my internet and replace the coaxial lines in my residence.
- chris sharp (@jeffylou24) reported
@PPistone 1 Good possibility. 2 Yes. Even you guys on the radio have made comments about mid week racing being a good idea. Also gives it its own platform not going up against Xfinity 3 Absolutely not. Did IROC get old? 4 If it makes me pay for another streaming service, won’t watch.
- Lori Lassen (@LRLassen) reported
Is there worse customer service than @Xfinity?
- Miss Justice 66 (@missjust66) reported
And since we have the new service from Xfinity, my daughter, I’ve been talking to them and I already know these are ******* hackers because they cannot stop
- Anderson Clayton☀️ (@abreezeclayton) reported fromDurham, North Carolina
Comcast and Charter/Spectrum snd century link are going to make a killing off of the $100 million North Carolina will receive from the infrastructure bill — money that’s supposed to go towards broadband access, not companies that have refused to service us here for decades.
- JKuhl jkuhl = new JKuhl() 🇺🇦 (@jckuhl87) reported
Hey clowns at @Xfinity, this is the FOURTH TIME TODAY the internet went down for no reason.DO YOUR JOBS
- Hacked 12 (@release890) reported
So Ryan Cham is ****** up I said so ring cameras are ****** up the company where I got my 24 hour cameras. That is not a good service now I guarantee you they gonna try to make it look like Xfinity is not good.
- jason (@Colorado_N8tive) reported fromLone Tree, Colorado
@comcast Actually I’ve tried 3 times to get your support team to help - I’m over it. You’re raising rates and now Ting is a better deal. You can only give 35mbps upload and I’ll get 900+ with them for the same price. Everyone I talk to says service and customer service is waaay better
- dls954 at sfba.social (@dls954) reported
@OhDangitEvie @BenitaRaymond PG&E had to burn down half of CA to become more hated than Xfinity.
- rahuljain (@rahuljain4you) reported
@Xfinity @xfinitysupport.Unauthorised increse in billing is very bad at your part. Also I am unable to reach out to you via call or website.Please help
- t (@sumisusan) reported
Just had to tell the Xfinity technician who’s here to fix my ****** internet that my WiFi password is fuckxfinity…
- 𝐃𝐚𝐫𝐫𝐞𝐧 (@speedyd1971) reported
@MarcVenemaCTV @bobpockrass @TSN_Sports For some strange reason TSN only airs cup and xfinity races, never any truck races, so I doubt they will pick up the SRX series, but I hope they do.
- gudzzz (@tgudzz) reported
@Xfinity hello, please help.
- DOOP (reDOOPed) (@LolaAndCrash) reported
I switched from @comcast to Fios to get away from the customer service tomfuckery that Comcast puts you through. And in 8 years I had minimal complaints. I paid my massive monthly bill on time (it went up when I upgraded to quantum). And now they are trying to screw me over. /END
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